Do I need to pay a deposit when I make a hotel reservation?

Card details are taken for guarantee.  For larger bookings with multiple rooms, a deposit will be required.

 

Do I need to pay a deposit when I make a restaurant reservation?

Card details are taken for guarantee.  For bookings of 7 guests or above a deposit of £20 per person would be required.

 

What is your cancellation policy for accommodation?

 

48 hours if booked direct with us or via our website.

What is your cancellation policy for a restaurant reservation?

 

24 hours

 

What menus are offered?

 

8-course tasting menu

Do You Offer Accomodation?

Yes, we have nine rooms (3 ground &  6 first floor)Pentonbridge currently only offers a single 8-course tasting menu and is therefore not best suited for multiple night bookings. Since it would involve repeating the restaurant experience.

Can you cater for all dietary requirements?

 

Unfortunately, due to our cooking style we are unable to cater for those who are dairy intolerant or those following a vegan diet.

Can you cater for vegetarians?

 

We require 48 hours notice to be able to cater for vegetarians

 

 

Do we provide a children’s menu?

 

No

Do we have an EV Charger

 

Yes, we have 2 charging points available. 

 

 

What time is check in/out?

 

Check-in from 3 pm until 9.30 pm, check out by 11 am

 

 

Are dogs allowed?

 

Dogs are welcome in our bar, lounge and conservatory areas

Do you have any dog-friendly bedrooms?

 

We have three dog-friendly rooms located on the ground floor